SoftDent dental practice management
Open SoftDent on an Office Computer
SoftDent (by Dentsply Sirona) is a Windows-installed dental practice management application. Launch it from the desktop icon or Start Menu. Log in with admin or office manager credentials. SoftDent has a classic Windows application interface.
Tip:
SoftDent may also be called "CS SoftDent" or simply "SoftDent". Contact Dentsply Sirona support at 1-800-346-3278 if you cannot locate or launch the software.
Click "Management" in the Menu Bar → Reports
In SoftDent's top menu bar, click "Management". A dropdown will appear. Select "Reports" from the dropdown. The Reports section opens showing report categories.
Navigate to Patient Reports
In the Reports section, click "Patient" or "Patient Reports" in the left sidebar or category list. You will see a list of patient-specific reports.
Select "Patient Listing"
Click "Patient Listing" — this is the most comprehensive patient data report in SoftDent. It contains all demographic, contact, visit, and insurance information in a single report.
Tip:
"Patient Listing" is the correct report for this export. Do not confuse it with "Patient Demographics" (a subset) or "Patient Summary" (a financial view).
Configure Filters and Fields
The Patient Listing configuration dialog opens. Set: Patient Status = "All", Date Range = "All Time". In the Fields section, make sure these are included: First Name, Last Name, Cell/Mobile Phone, Home Phone, Email, Last Exam/Last Visit, Patient Status, Primary Insurance.
Export to CSV
After the report generates in the preview window, click the "Export" button or go to File → Export. Select CSV format. Save the file and upload to MedMasters via the secure link.
Note:
Do not email the file. Use only the secure MedMasters upload link.
Which MedMasters data fields are available in this EHR export.
Windows-only installed software — must be on an office computer
Export path is Management → Reports, not Reports directly from the main menu
"Patient Listing" under Management → Reports is the correct and most complete report for this export
Dentsply Sirona support at 1-800-346-3278 can assist with version-specific export steps
Got your export? Now what?
The Storage & Handoff Playbook covers verifying, securing, and using the data for compliance, migration, or analytics.