Scheduling tool used by smaller cash-pay aesthetic clinics
Sign in to Calendly
Open calendly.com in a desktop browser. Owner or admin role is required.
Open Scheduled Events → Export
Click "Scheduled Events" in the navigation. Use the date picker to set a wide range (e.g., last 2 years). Click "Export to CSV".
Download
CSV downloads to your browser. Each row is one booking; deduplicate by invitee email to get a unique-patient list.
Tip:
Calendly is booking-centric, not patient-centric. Dedupe on email to get a clean patient list.
Send via Secure Upload Link
Upload the file using the secure link your MedMasters account manager provided. Do not email the CSV file directly — patient contact data must be transmitted securely.
Note:
Never send patient data as a plain email attachment. Patient data sent over unencrypted email violates HIPAA. Use only the secure upload link provided by MedMasters.
Which MedMasters data fields are available in this EHR export.
Booking-centric, not patient-centric — same person across multiple bookings appears multiple times.
Phone number is collected only if the booking form has a custom phone question.
Cancelled events appear in the export — filter by Status = Active.
Dedupe by email to get a unique-patient list. Sum bookings per email for visit_count.
Add a phone-number field to your Calendly booking form going forward — improves reactivation contactability.
Got your export? Now what?
The Storage & Handoff Playbook covers verifying, securing, and using the data for compliance, migration, or analytics.